1. Introduction

Welcome to bin islam store We understand that sometimes you may need to return or exchange a product. This Return and Exchange Policy outlines the terms and conditions for returning or exchanging items purchased through our website.

2. Eligibility

To be eligible for a return or exchange:

• The request must be made within 7 days from the date of purchase.
• The item(s) must be in their original, unworn, and unused condition with all tags and labels intact.
• The item(s) must not be altered, washed, damaged, or show signs of wear and tear.
• The original proof of purchase (order confirmation or receipt) must be provided.

3. Return Process

To initiate a return:

• Contact our customer support team at info.binislam@gmail.com to request a Return Authorization (RA) number.
• Clearly mark the RA number on the outside of the package.
• Pack the item(s) securely, include all accessories, and ship it to the address provided by our customer support team.

Please note that you are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

4. Exchange Process

To initiate an exchange:

• Contact our customer support team at  info.binislam@gmail.com to request an Exchange Authorization (EA) number.
• Clearly mark the EA number on the outside of the package.
• Pack the item(s) securely, include all accessories, and ship it to the address provided by our customer support team.

We will process the exchange once we receive the returned item(s). You may be responsible for the cost of shipping the replacement item(s) unless the exchange is due to an error on our part or a defective product.

5. Refund Process

Once we receive and inspect the returned item(s) and determine they meet our eligibility criteria, we will process the refund as follows:

• For purchases made by credit card, the refund will be credited to the original card used for the purchase. Please allow [number] business days for the refund to reflect in your account.
• For purchases made through other payment methods, the refund will be issued through the same method used for the purchase.

6. Non-Returnable Items

Certain items are non-returnable and non-exchangeable, including:

• Items marked as “Final Sale” or “Non-Returnable” during the purchase.
• Personalized or customized items.
• Intimate apparel, including undergarments.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within [number] days of receiving the item. We will arrange for a replacement or refund, as appropriate, and cover any return shipping costs.

8. Changes to this Policy

We may update this Return and Exchange Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

9. Contact Us

If you have questions, concerns, or requests related to our Return and Exchange Policy, please contact our customer support team at  info.binislam@gmail.com We are here to assist you.

Thank you for choosice bin islam store We value your satisfaction and are committed to providing a seamless shopping experience.